Shopping & purchases / CONTACT RECORD
REI
Customer Service Number
Company-published number
Product questions, orders and returns (US)
1-800-426-4840US
Original contact source (opens a new tab)Source date
An independent reference. Willow Mile Press is not REI’s customer-service team. Calls go to the listed provider; we do not answer, connect or record them.
BEFORE YOU GET IN TOUCH
Put the contact in context
Choose a way to reach REI by checking the department and source beside each contact. The telephone entry is labelled for product questions, orders and returns (us). Contact availability and the outcome of an enquiry are determined by the business.
- Identify the actual seller on the receipt; a marketplace and its seller may be different businesses.
- Keep the order date, item name and shipping reference ready for a private conversation.
- Get return instructions from the seller before posting an item back.
THE CONTACT LIST
Numbers and online routes
ONLINE CONTACT
Official website
Open provider’s page (opens a new tab)
Source (opens a new tab)Recorded 2026-09-10
READER EXPERIENCES
How did your interaction go?
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